Repeat an order in Revo SOLO
Revo SOLO · Orders

Revo SOLO

Repeat a previous order without picking each product again. Revo SOLO keeps the products and quantities that are still available.

Learn how to enable the feature in the back-office, use the “Repeat” button and check what is added to the new order.

Important

Repeating orders is not available in collective catering mode. Before continuing with a repeated order, review its products: some items may no longer be available.

Setup
Enable the feature for your customers

Allow orders to be repeated from the Revo SOLO settings.

1Back-office setup

Enable order repetition in the Revo SOLO settings so your customers can use it.

Enable order repetition

  1. Open the settings. In the back-office, go to Solo and edit the corresponding configuration.
  2. Go to the options. Open the tab marked with a gear icon.
  3. Enable the feature. In the orders section, turn on the option that allows previous orders to be repeated.
    Revo SOLO settings in the back-office, gear tab and orders section with the repeat option visible
Daily use
Get your usual products back

Use a previous order as a starting point and review the result.

2Repeat an order

Repeat an order from your previous orders in Revo SOLO.

Select the previous order

  1. Check your previous orders. Find the order you want to repeat.
  2. Repeat the order. Press Repeat on the chosen order.
    Previous order in Revo SOLO from the customer view, with the Repeat button visible and no personal data

Review the result

Check the products and their quantities in the new order. Those that are still available are kept.

If a notice about unavailable items appears, check what has been added before continuing.

Setup
Check what is kept

Repetition takes the current availability of items into account.

3Item availability

See what can be added when repeating an order and what is left out.

Available products and exclusions

  • Products and quantities: are kept if the items are still available.
  • Unavailable products, modifiers, sales formats or combos: are not added and Revo SOLO shows a notice.
  • Shipping products and automatic products: are not copied from the previous order.
If no product is available

Revo SOLO does not create a new order and returns to the catalog.

Help
Clear up your questions before repeating

Check the limitations of the feature and the excluded items.

4Frequently asked questions

Find out what to expect from order repetition.

Can I repeat an order in collective catering mode?Availability depends on the usage mode.

No. The feature is not available in collective catering mode.

Are shipping and automatic products copied?Items excluded from the copy.

No. These products are not copied from the previous order.

Help
Find out why the order changes

Check the result when products are missing or you return to the catalog.

5Troubleshooting

Check these cases when the repeated order does not match the previous one.

Products are missing or a notice appears

Items that are no longer available are not added. Review the contents of the new order; shipping and automatic products are not copied either.

The order is not created and I go back to the catalog

If none of the products in the previous order are available, Revo SOLO does not create a new order and returns to the catalog. Select products from the catalog to prepare another order.