1. REGISTRATION PROCESS BY PROVINCE (ÁLAVA OR GIPUZKOA/BIZKAIA) 2. CONFIGURE THE "FISCAL SETTINGS" SECTION IN YOUR ACCOUNT 3. CONFIGURE PREFIXES IN THE COUNTERS 4. CONFIGURE THE COUNTERS IN THE INVOICES 5. DEACTIVATE "TEST" MODE
1. REGISTRATION PROCESS BY PROVINCE (ÁLAVA OR GIPUZKOA/BIZKAIA)
To register a customer in TicketBAI, the procedure varies depending on the territory:
A. ÁLAVA (ARABA)
- Data submission: Open a support ticket providing your Tax ID (NIF) and your REVO account name.
- Customer validation: Once REVO manages the request, you will receive a notification. At that time, you must access the Electronic Office (Sede Electrónica) of the Álava Provincial Council to validate the process.
IMPORTANT: You have a maximum of 15 days to complete the validation after receiving our notice. If it is not completed within this time, the process will expire and the procedure must be started again.
B. GIPUZKOA AND BIZKAIA
Contact your official REVO distributor. The distributor will create the account for you and provide a document to sign so that REVO can send the invoices to TicketBAI.
2. CONFIGURE THE "FISCAL SETTINGS" SECTION IN YOUR ACCOUNT
Access Fiscal settings in the back-office and enter your tax details: business name, address, and Tax ID (NIF).
- Fiscal Country: Select Spain (Basque Country).
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Test: Keep this option active while you are performing tests.
IMPORTANT: Once deactivated to go live, the change is irreversible.
- Taxpayer: Select Natural Person (Persona Física) or Legal Entity (Persona Jurídica).
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Administration: Select your province (Álava, Gipuzkoa, or Bizkaia).
IMPORTANT: Once test mode is deactivated, the administration cannot be changed. Invoices sent to the wrong administration must be managed manually.
- Heading (Epígrafe): Select the appropriate heading for your business activity.
- Files: Here you can monitor the XML files sent to TicketBAI and their status.
3. CONFIGURE PREFIXES IN THE COUNTERS
If you have a Master account with several sub-accounts under the same Tax ID (NIF), configure different prefixes in the counters to avoid overlaps in the invoice series sent to the provincial treasury.
Configure the prefixes in Counters.
4. CONFIGURE THE COUNTERS IN THE INVOICES
Once the counters are created, assign them in Invoice configuration.
Important: Each billing series must have its own counter, especially the "Return" (Devolución) ones, to avoid validation errors in TicketBAI.
5. DEACTIVATE "TEST" MODE
Once the configurations are complete and access has been validated (in the case of Álava), deactivate "test" mode. This will allow invoices to be officially registered with the provincial treasury.
While test mode is active, you will see an alert on the checkout screen and on the receipt:
