- STATE: ACTIVE

- COMPATIBLE VERSION: VERSION 2.4.1


1. WHAT IS GLOBAL BLUE?
2. HOW DOES THE INTEGRATION BETWEEN GLOBAL BLUE <-> REVO WORK?
3. CONFIGURATION IN REVO
4. HOW TO USE


1. WHAT IS GLOBAL BLUE?

GLOBAL BLUE allows the digital VAT refund process (DIVA).


2. HOW DOES THE INTEGRATION BETWEEN GLOBAL BLUE <-> REVO WORK?

The GLOBAL BLUE <-> REVO integration allows us to perform the following action:

  • Generate invoices with Tax Free.

  • Reprint invoices with Tax Free.

  • Cancel invoices with Tax Free.


3. CONFIGURATION IN REVO

1. Access the back-office of Revo RETAIL.

2. Click on Integrations.

3. From the Add button, search for Global Blue. Click on Add.



4. Fill in the following information:



  • Active:

  • Name: Identifying name of the integration.

  • Test: Deactivated.

  • Username: Provided by Global Blue.

  • Password: Provided by Global Blue.

  • Language: Select from the dropdown the language in which you want the Global Blue Web View to be displayed.

  • Goods classification: Select the category to which products with Tax Free are associated. If you do not select any category, Global Blue identifies it automatically.

  • Always ask: Activate this option to always ask the employee if they want to issue a Tax Free. With the option deactivated, you have to select it manually.

  • Excluded categories: Select the categories in which you do not want to apply Tax Free.

5. Click on Save to confirm the changes.


4. HOW TO USE

ADDING TAX FREE TO A SALE

1. Carry out a sale as usual, but at the time of payment, if you want to apply Tax Free, you must check the TF box that appears in the bottom left corner.



2. Once the sale is completed, the Global Payment Web View will open, where you will need to add the customer's information. Once done, click on Issue electronic form and the window will close automatically.



ADDING TAX FREE TO AN ALREADY ISSUED INVOICE

1. Access the menu r.

2. Go to Invoices and locate the invoice for which Tax Free has been requested.



3. Click on the and select Generate Tax Free.



4. The Global Payment Web View will open, where you will need to add the customer's information. Once done, click on Issue electronic form and the window will close automatically.



HOW TO REPRINT A TAX FREE

1. Access the menu r.

2. Go to Invoices and locate the invoice you want to reprint.



3. Click on the and select Reprint Tax Free.



MAKING A RETURN FOR AN INVOICE WITH TAX FREE

To make a return for an invoice with Tax Free, you must first cancel it. To do this:

1. Access the menu r.

2. Go to Invoices and locate the invoice you need to return.



3. Click on the and select Cancel Tax Free.



4. Click on OK.



5. Select the invoice again, and you can then make the return in the usual way.